Refund policy

NeverAge – Refund Policy

 

Returns and Exchanges

Our gummies are classified as consumable goods, so we are unable to accept returns or exchanges under any circumstances, including for unopened products. This approach ensures the highest standards of safety and product quality for all customers.

Damaged, Incorrect, or Defective Products
If your order arrives damaged, incorrect, or below the quality you expected, please contact us within 30 days of delivery.
Providing your order number and a few photos of the issue will help us resolve the matter promptly.
After reviewing your request, we may offer a refund, replacement, or store credit, depending on what is most appropriate for the situation.

Order Cancellations
Most orders ship within one (1) business day. Once an order has been dispatched, it is considered final and cannot be cancelled. All shipped orders are subject to this Refund Policy.

We’re Here to Help
If you have any questions or need assistance with your order, our support team is ready to help.

Please reach out to us at contact@neverage.co.